We can create original designs by specifying your preferred colors or adding glitter.

We have two custom-made items available.
(1) One-color order : We will make one color in your favorite color!
(2) Fully custom-made design : We will create your favorite design from scratch.

[Procedure]
① After completing your purchase, please register for our official LINE account.
② Please send your "order number" and "name" to our official LINE account.
③Please send us your desired color and design, as well as any image images.

After purchasing a full design order, you can discuss the details of the design via our official LINE .

Please see the full design order product page for the conditions on whether or not a product can be made.

Yes. Each set of 10 nails comes with one bottle of our special adhesive.

Please click here for more details.

Please select the option "Shorten" to shorten the product by 3mm or 5mm. This applies only to custom-sized products.

[When filing with a nail file]

- Use the nail file included with the product to file the base of the nail tip little by little from the back.

- For a neater finish, use a fine-grit file to smooth out the cross section.

- Do not sand the tip or surface as this will reduce the strength.

We are sorry, but the base of the tip is made using a mold, so it can be machined to be shorter, but not longer.

This nail product is available in four sizes: XS, S, M, and L. As it is not possible to change the tip size for each individual nail, orders will be shipped sequentially within 3 business days (excluding weekends and holidays) from the order date, even if you do not register your size in your account.

Please note that for standard-size nails, it is not possible to purchase individual replacements even if lost or damaged.

We sincerely apologize, but we are unable to accommodate individual purchases of nails in the standard size. We kindly ask for your understanding in advance. We would appreciate it if you could consider purchasing a set product instead.

We will look into your order status in detail. Please contact us via the chat feature, providing:

• your order number (starting with #)
• your name
• the name of the item you’d like to purchase (including the type and size of the press-ons).

Please note that if the item you’ve requested is out of stock, we may substitute it with another item of equal value.

You can leave them on for up to three weeks. There's no need to remove it when you take a bath. After removing the tip, you can reapply the special adhesive and reuse it.

Yes, our gel nail tips can be reused by simply removing them and reapplying the special adhesive.

The special adhesive can be removed by simply soaking it in warm water, so both the tips and nails will remain in good condition. (As long as you don't force a gap, the tips won't come off in a regular bath.)

The special adhesive can be used for up to three months after opening, but you can still use it as long as the contents have not hardened.
*After use, close the lid tightly and store in a cool, dry place.

The nail case is a complimentary item, so if it is out of stock, it may not be included. We try to make sure it is always available, but if you absolutely need it, please purchase a nail case separately or inquire about stock availability.

In addition, if you purchase a full set of 10 nail tips, the necessary tools for application will be included (1 alcohol pad, 1 emery board, and 1 wooden stick).

We do not conduct animal testing, and all of our products, including the materials used, are cruelty-free.

Yes, it can be used. Because the gel is in a hardened state, it generally does not cause allergic reactions. This product can be used by people who cannot get gel nails due to gel allergies, and has received many positive comments.

However, in severe cases, it may not be possible to use the product depending on the severity.

Please rest assured that the special adhesive does not contain cyanoacrylate, which is suspected to generate heat.

For more details, please see this page. It can also be used when carrying luggage on an airplane.

At EVERNAIL, we accept orders for custom sizes.

For more information, please refer to here

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[How to measure using the size check chip]

This is the method we recommend most. You order a size check tip (essentially free if a coupon worth the same price is enclosed) and measure your natural nails. You will need to register a total of 20 tips, one for each hand (from thumb to pinky finger) in two sizes, medium and short, on your My Page.

[How to measure with a tape measure]

Use a soft tape measure to measure the widest part of your nail, following the curve. Alternatively, place masking tape or string along the nail and mark both ends of the nail width with a pen, then measure with a ruler.

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If you are unsure whether to choose a larger size, we recommend choosing the larger size.

After placing your order, production will begin after you register your size, so please do not forget to register.

For more information, please see the size confirmation guide page .

New for 2025! Check it out here.

At EVER NAIL, you can choose from four types: "Medium Oval," "Short Round," "Medium Almond," and "Foot Nail."

Here's a video on how to install it

EVERNAIL uses tips made of a special material that becomes soft at temperatures above 40 degrees.
Heat it with a hair dryer or hot water, then bend it to fit the curve of your nails.
This makes it less likely for chips to come off or float.
*Do not use hot water over 80 degrees as it will damage the coating.

Apply a generous amount to the entire tip, not just the area of ​​the nail. The adhesive will dry completely and will not leave any stickiness. Applying the adhesive to the entire surface will ensure a tight fit without any gaps.

[Handling adhesives]

We recommend painting in the following order: 5 nails on the back of the tip ⇨ 5 natural nails ⇨ 5 nails on the back of the other tip ⇨ 5 natural nails on the other tip.

After 1-2 minutes of application, poke the adhesive with your fingernail. If it no longer feels squishy, ​​it is dry enough to put on.

Drying will be slower in cold weather such as winter or when humidity is high.

EVERNAIL uses tips made of a special material that softens at temperatures above 40°C/160°F. Please warm them with a hair dryer or hot water, then bend them to fit the curve of your nails before applying. This will help prevent the tips from coming off or lifting.

*Please do not use water hotter than 80°C/180°F, as it may damage the coating.

Before applying the gel nails, use the included alcohol pads to remove oil from your nails, then attach them using the special adhesive.

While they are relatively water-resistant and will not come off during housework or bathing, they may occasionally come off if subjected to strong impact; therefore, we recommend carrying the special adhesive with you. Additionally, if the tips lift, gently warm them with a hair dryer or hot water before application and carefully mold them to the curve of your nail. EVER NAIL uses tips made of a special material that softens at temperatures above 40°C. *Please do not use boiling water above 80°C, as it may damage the coating.

We do not recommend this. By using our store’s special adhesive, the product is designed to stay securely in place and can be reused multiple times. Using any adhesive other than the one provided may cause damage.

Our gel nail tips are designed to fit seamlessly, so as long as you apply them correctly, there is no need to worry about green nails.

[Precautions]

• Please use these tips for a maximum of approximately 3 weeks at a time. If worn beyond the recommended period, the press-ons may become loose, allowing moisture and dirt to enter through the gaps, which can cause green nails.

• If a gap forms between the press-on and your natural nail during application or use, we recommend reapplying the tip.

• Please refrain from using these on nails that already have green nails.

Please refer to this page for details.

Policies.

Please refer to this page for details.

Policies.

You can cancel your order via My Account within 24 hours of placing it.

To prevent incorrect deliveries, we kindly ask that you first cancel your order, update your shipping address in My Account, and then place a new order.

If more than 24 hours have passed since you placed your order and you need to change the shipping address, please contact us via the “Contact Us” page.

If your order is returned to us, please contact us and include your order number.

If the item is returned due to an incorrect address provided by you or a prolonged absence, please note that it may take some time to reship the item.

Additionally, we may charge a separate reshipment fee. Please be advised that we will hold returned items for one month.

We apologize for any inconvenience.

If the timeframe listed on the product page at the time of purchase has passed, please contact us via the “Contact Us” page.

Please note that if there are any issues with your order, we will send you a confirmation email. If you have not received your order by the estimated shipping date, there may be an issue with your order that has prevented us from processing it, so we would appreciate it if you could check your email inbox.

You will receive an order confirmation email immediately after placing your order. If you do not receive the email, it may have been filtered into your spam folder or blocked by your email settings.

Please check your settings to ensure that the domain contact@evernail.shop is not blocked.

If you purchase both custom-sized items and standard-sized items in the same order, please rest assured that we will ship the standard-sized items first (within 3 business days of your order date). We will contact you again with shipping details for your custom-sized items as soon as they are ready.

All customers purchasing items from our store are required to register as members.

If you wish to cancel your membership, please contact us and include the following information:

1. Your registered email address

2. Your registered name

3. Reason for cancellation

Once you add the desired items to your cart and click the “Checkout” button, an option labeled [Add Discount] will appear at the bottom of the screen.

Please enter your coupon code in the designated field and proceed to the payment confirmation screen.

Please note that we are unable to apply coupons after your order has been completed. Thank you for your understanding.

Coupons cannot be used if they have expired, have been used previously, or contains a typo.

We sincerely apologize, but if you return or cancel an order that used a coupon, that coupon will become invalid. We appreciate your understanding.

Points will be awarded according to the following procedure:

1. Referrer: Share your invitation code with a friend via My Page.

2. Referee: After creating an account, enter the invitation code in My Page (within 30 days of registration).

3. Reward: The referee will receive 500 points.